Mindful Singing

TERMS OF PURCHASE

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Last Updated March 6 2025.

Thank you for your support and interest in Mindful Singing. We are so thankful to have you as a part of our Mindful Singing community!

For SoulSong Retreat Terms, visit the website here: https://mindfulsingingstudio.com/soulsong-retreat-terms-of-purchase/

By booking, you agree to the Mindful Singing Terms of Purchase, which include specific terms for the SoulSong Retreat. Please read the full terms on the website at https://mindfulsingingstudio.com/soulsong-retreat-terms-of-purchase/

Please review these Terms of Purchase very carefully.  By purchasing our products and/or services, you are agreeing to these and are expressing that you have been given reasonable access to review these terms prior to your purchase. These Terms are binding as of the date you purchase or access our products and/or services.

General Purpose. These Terms are between you (“Purchaser,” “you,” “your”) and Mindful Singing (“Company,” “we,” “us,” “our”) for the purpose of purchasing or otherwise obtaining digital products and/or services (our “Products”) whether through the Company’s website at mindfulsingingstudio.com or any related domains or subdomains (the “Website”), or in person. The Company and the Purchaser will collectively be referred to as “Parties,” and each individually as a “Party.” 

By clicking “Add to Cart,” “Buy Now,” or any other phrase on the purchase button, submitting a payment electronically or in-person, or otherwise subscribing through the Website, you are agreeing to adhere to and be bound by following terms and conditions, together with the Terms of Use and our Privacy Policy, all of which are hereby incorporated by reference ( the “Terms”):

Scope of Products. Our Products include but are not limited to: 1:1 coaching, downloads, templates, online programs, online courses, freelance services, masterclasses, intensives, VIP days, retreats, masterminds, and workshops.

Product Delivery. When you make a purchase and submit your payment, you will be provided with the Products as detailed on the Website. Please note that product delivery will differ based on when you make your purchase and if it is a digital or physical product. For more information, please refer to the product description.  If the Product is listed as presale or pre-order, the order will be delivered as detailed on the Website. The Company will make all reasonable efforts to meet any estimated delivery dates. Should the Company be unable to meet estimated timelines for delivery of presale Products, the Company will have the sole discretion as to whether to issue a refund.

Product Disclaimer. You understand and agree that the content included in any of the Products is merely meant to be informational in nature and does not represent any level of legal, medical, financial, or other professional industry-specific advice. As such, our Company will not be responsible for any damages that result from the use of the Products.

No Warranties + No Guarantees. We are providing the Products on this Website on an “As-Is” basis for individual use by you at your own risk and without any warranties, whether express or implied, including, but not limited to warranties of title; merchantability; fitness for a particular use; or any rights or licenses in these Terms.  The Company makes no warranty as to the accuracy and reliability of information set forth in the Products, the Website, and Company-related documentation.  You understand and agree that purchasing the Products does not guarantee specific results, including financial or other business gains for you personally and/or for the business. The information included in the Products is provided for informational purposes only and you are responsible for implementing any business practices or suggested actions found within these Products.

Geographic Limitations. You understand and agree that the Products may not be suitable for your [state/country/jurisdiction] and agree that you are solely responsible for finding a licensed attorney in your area to review and modify the Products to adhere to your [state/country/jurisdiction]’s specific laws.

Payment + Billing. By providing the Company with your preferred payment method, you represent that you: (i) are authorized to use, and (ii) authorize the Company to charge that payment method (the “Authorized Payment Method”) for any fees related to your purchase of the Products, including without limitation fees relating to any paid feature of the Website and/or subscription service of the Company in which you have chosen to enroll (collectively, the “Fees”). If you are taking advantage of any limited time trial-period offer and you do not cancel the service on or before the last day of the trial period, you are authorizing us to charge your payment method for the service. Unless otherwise indicated, all Fees are in USD.

Return Policy. After you agree to these Terms, we do not allow for returns or refunds under any circumstances. In addition, no modifications to your purchase will be granted once your purchase is made, unless you would like to add on a VIP option to your purchase. Thank you for understanding. 

Subscriptions + Subscription Cancellations. When you purchase any Products on an ongoing subscription basis (for example: weekly, monthly, quarterly, or annually), you are authorizing the Company to process incurred and recurring Fees until the subscription is terminated and all outstanding Fees have been paid in full. You must keep a valid Authorized Payment Method on file with the Company.

Subscription payments are billed in advance. The payment for each upcoming month’s access will be processed on the 15th of the previous month (e.g., May’s payment is billed on April 15). Recurring payments are billed on the 15th of each month following the initial purchase unless otherwise specified.

By enrolling in the Sing from Your Soul program, you understand and agree that you are committing to a full 12-month financial agreement. You are responsible for completing all 12 monthly payments, regardless of whether you choose to continue participating for the full duration. Early withdrawal does not release you from this financial commitment.

Similarly, when enrolling in any individual coaching container or group program (e.g., 6-month 1:1 coaching), you are committing to the full duration of the program as outlined at the time of purchase. If you choose to discontinue participation before the end of the agreed-upon term, you are still responsible for paying the full program fee as agreed. These program terms will be clearly stated at the time of enrollment and form a binding financial agreement.

If we are unable to successfully process a payment using your Authorized Payment Method, we will make a second attempt 2 days later, followed by a final attempt 2 days after that. If the final attempt is unsuccessful, we reserve the right to suspend or revoke your access to services until all current and outstanding Fees are paid. If Fees remain unpaid for 30 days following suspension, the Company reserves the right to refer your account to collections. You have 30 days to notify the Company of any issues with recurring payments.

At the end of the initial subscription period, the subscription may auto-renew on a monthly basis unless cancelled in writing via email to gracie@mindfulsingingstudio.com. To avoid being charged for the next billing cycle, cancellation requests must be submitted before the next scheduled payment date.

If any payment is returned unpaid or the payment method is rejected, the Company or its service providers reserve the right to collect any applicable fees as permitted by law. If you fail to make any payment on time and do not correct such missed payment within 30 days, or if you fail to make any two payments on time, the Company is permitted to cancel your participation in the program by providing written notice to the email address you provided.

Upon cancellation, you agree to pay the Company a cancellation fee equal to: (i) the amount of any missed payments, plus (ii) 100% of the remaining balance due under the Agreement. The cancellation fee is due immediately, and the Company is authorized to use any credit card or bank account on file to collect such fee. The Company will have no further obligations to perform under these Terms following cancellation.Late Fees. If a payment is over 2 days late, a late fee of $25 will be charged to the card on file.

Chargebacks. By attempting a chargeback with your financial institution, you are expressly agreeing to pay the full cost of your original purchase, plus any fees or associated costs incurred by the Company. We have the right to present these Terms to your financial institution, any payment processing company and/or investigating agency concerning the attempted chargeback or financial dispute.  

Promotions + Discounts. We may occasionally market and/or advertise promotions, discounts, limited time offers, and/or bonuses (“Promotions”) to potential customers. You are entitled to take advantage of any active Promotions when you purchase our Products. Promotions are offered manually and/or through automated campaigns at any given time and are not guaranteed to be available when you make a purchase through the Website. We reserve the right to change or alter any Promotions at any time and at our sole discretion. If you made a purchase of our Products prior to any associated Promotions, we are unable to honor the new offer, give you store credit, or return a portion of your purchase.

Rescheduling & Cancellation Policy. Once a session is scheduled or a monthly package is purchased, the payment is considered non-refundable. If you cancel or miss a session with less than 24 hours’ notice, the payment will be forfeited. If you cancel within 24 hours, you may reschedule the session, but the original payment will not be refunded or credited.

Virtual & In-Person 1:1 Sessions. For any 1:1 coaching sessions scheduled to be in-person, Mindful Singing Studio reserves the right to move sessions to Zoom at its discretion and without prior notice, particularly in cases of illness, weather conditions, or other circumstances that may make in-person attendance unfeasible. Clients may also move in-person sessions to Zoom at any time, provided they notify the instructor at least 15 minutes before the scheduled start time. If a client opts to switch to Zoom after the 15-minute window, the session will be forfeited.

Punctuality Policy. For in-person sessions, clients may not enter the studio before their scheduled appointment time. If arriving early, clients must wait in their vehicle until the appointment begins. For both in-person and online appointments, sessions will be forfeited if a client is more than 15 minutes late, without any refunds, credits, or reimbursements.

Health and Wellness Policy. Clients experiencing any contagious illnesses, including but not limited to colds, flu, or other infections, must reschedule all in-person 1:1 coaching sessions, VIP days, retreats, and workshops. Clients are required to email gracie@mindfulsingingstudio.com the morning of their scheduled session to inform us of their illness and arrange a rescheduled appointment. If a client arrives sick, Mindful Singing Studio reserves the right to cancel the session and impose a $100 sickness fee.

Travel Sessions. If you have a travel session scheduled (where the instructor is traveling to your location), the full session payment is non-refundable. If you cancel or miss a session with less than 24 hours’ notice, the payment is forfeited. If you need to cancel, you may reschedule the session, but the original payment will not be refunded or credited.In the event of severe weather or unsafe travel conditions, the instructor will assess whether it is safe to travel to the session location. If deemed unsafe, the instructor will notify the client by 12pm on the day of the session to reschedule. The rescheduled session will be treated as another travel session, and the original session payment will still apply. Alternatively, the client may choose to switch to a virtual session or come to the studio. Regardless of the choice, the original amount paid for the session or package still applies.

Weather-Related Cancellations for In-Person Sessions at Instructor’s Location. If severe weather conditions (such as snow, ice, or storms) make it unsafe for a client to travel to the instructor’s location, the client has the option to switch to a virtual session if preferred, or reschedule in the case of emergency. Clients must notify the instructor as soon as possible if they anticipate difficulty traveling. The instructor will work with the client to find a suitable alternative for the session. However, if the session cannot proceed as planned, the lesson payment is still non-refundable. If the session is switched to virtual, the travel fee does not apply.

Client Communications. All communication must be done via email (gracie@mindfulsingingstudio.com) or via the Telegram app, if applicable.

License for Use. By purchasing Products through our Website, you are agreeing to the Terms of Purchase, and in return, we are providing you with a limited, non-transferable, non-exclusive, revocable, personal-use license (“License”) to use the Products by yourself only. Sharing, copying, reproducing, modifying, publishing, selling, or otherwise distributing the Products, whether publicly or privately, is expressly prohibited. You may, however, copy or print instructional materials, information, and guides within the Products for personal use, provided that all original formatting, copyright and trademark notices, and branding remains intact. Your limited license allows you to use the Products and any associated materials for yourself only. If you have multiple team members who would need access to the Products, you must purchase an additional License for each member of your team and ensure they are aware of these Terms of Purchase. You are permitted to modify, copy, edit, print, and otherwise adapt this product for use for yourself and/or your business as long as you agree to adhere to all state and federal laws and intellectual property terms contained in these Terms. You are not permitted to reproduce, give away, publish, sell, or distribute this Product in any way, whether publicly or privately. You agree to modify the Products only in a manner consistent with these Terms of Purchase.

Intellectual Property. The Company owns and retains all rights, titles, and interests in and to the Products.  Nothing in these Terms transfers any intellectual property ownership beyond the limited license described in the above section, and we reserve all rights not expressly granted to you. Permission to alter or modify the Products in a way that is consistent with the Terms of Purchase does not grant you intellectual property ownership or the right to modify the Products beyond these conditions, and in no way expands the limited license provided upon purchase.

Consent to Use. By submitting reviews, images, comments, testimonials, or tags (“Submissions”) to us on any platform including, but not limited to social media and online reviews, you are by default granting us a commercial license and voluntarily releasing us to use your Submissions for any reasonable future business use. In doing so, we may use your name and/or photo along with any other publicly acknowledged information that has been revealed by you when referring to your Submissions on our Website, marketing materials, guides, and any other platform not expressed in these Terms.

Non-Compete. For a period of 3 years after you purchase Products from this Website or otherwise agree to these Terms, you understand and agree that you may not provide any services, engage in any aspect of business, and/or represent yourself and/or your business as a Vocal Coach, Singing Coach, Singing Teacher, Vocal Empowerment Coach, Spiritual Healer, Spiritual Teacher in a way that would be considered similar in nature to the Company or its offerings. This includes offering products that are seen as similar to the Products you purchased from the Company throughout the United States of America and its territories without the prior written consent of the Company.

Age Limitations. You acknowledge you are able to perform any and all of the obligations required under these Terms of Purchase.  By submitting payment or otherwise enrolling through the Website, you warrant that you meet all legal age limits in your jurisdiction that are required to use this Website and/or purchase Products.

Changing Terms. We reserve the right to update and revise these Terms at any time without notice to you.  Your continued use of the Products and Website after we have updated the Terms of Purchase indicates your acceptance and agreement to the changes.

Privacy + Protection of Personal Information. We respect your privacy and are committed to protecting it.  We may use certain information that we collect from you to operate Mindful Singing and provide our Products.  Please review our Privacy Policy to understand the types of data we collect from you and your devices (“Data”) in connection with your purchase of Products through the Website and how we use your Data.

Error in Store Presentation. We strive to present information that is published correctly and update the Website regularly in a way that allows us to correct any resulting errors.  However, any of the content on the Website may, at any given time, be incorrect or out-of-date. We reserve the right to make changes to Product prices, specifications, processes, Promotions, availability, and to the Website as a whole at any time under any circumstance.

Termination of Use. We may terminate your account or restrict your use of the Website at any time for any reason.  Under these Terms, you understand that you are responsible for any orders and purchases you make or charges you incur prior to such termination. The company may change, discontinue, or otherwise suspend the Website for any reason, at any time, and without prior notice to the Purchaser.

Limitation of Liability. The Company is in no way liable to the Purchaser or any other third party for any and all damages including, but not limited to, punitive or exemplary damages or those resulting from negligence relating to these Terms, regardless of whether the Purchaser was advised of such damages, the foreseeable nature of the damages, and the legal or equitable theory upon which the claim for damages is based. 

This Limitation of Liability provision does not purport to affect any liability that cannot be excluded or limited under the law.

Maximum Damages. Our entire maximum liability and your sole remedy for any actions or claims shall be limited to the actual amount paid by you for the Products you have purchased through the Website.

Binding Arbitration. In the event there is a dispute between the Parties that cannot be brought to an amicable mutual understanding, the Parties understand and agree that such dispute will be handled through binding arbitration in alignment with the rules of the American Arbitration Association. The Parties understand that they will be bound by any decision rendered by the arbitrator and/or arbitration proceedings. The arbitration itself will be held in Davidson County, Nashville Tennessee. If the arbitration is unable to move forward in the designated jurisdiction, the Company will unilaterally elect another venue for the arbitration. The Parties will equally share in the costs and expenses of arbitration and any related proceedings.

Choice of Law. These Terms and the Parties’ relationship are governed by the laws of the State of Tennessee. In the event of conflicting laws, the laws of State of Tennessee will control.

Notices. We may provide notice to you by: (i) sending a message to the email address provided by you, or (ii) by posting to the Website. Notices sent by email will be effective at the time of sending and notices posted to the Website will be effective upon posting. You may provide notice to the Company by emailing gracie@mindfulsingingstudio.com. Notices provided by certified mail will be effective upon actual receipt of the notice.

Severability + No Waiver. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court with jurisdiction, all other provisions set forth in these Terms will remain valid and enforceable. By failing to enforce any right or provision of these Terms, we are not waiving the right or ability to enforce the same rights or provisions in the future. Any right or provision in these Terms will only be considered waived if done so in writing by an authorized representative of the Company.

Transfer + Assignment. You may not transfer or assign any of your rights under these Terms to any third party without the express written consent of the Company. 

Force Majeure. To the extent that any failure or delay in our delivery of the Products under these Terms is caused by or results from acts or circumstances beyond our reasonable control, we will not be liable or responsible to you and the same will not be considered a breach of these Terms.  Such acts or circumstances beyond our reasonable control could include, without limitation, acts of God, fire, flood, earthquake, natural disasters, cyber-attacks, terrorism, revolution, insurrection, civil unrest, national emergency, epidemic, pandemic, labor disputes, supply chain restraints or delays in obtaining suitable materials, materials breakdown, telecommunications breakdown, or power outage.

Headings for Convenience Only. The headings in these Terms are included for convenience and reference, and are not meant to describe, define, or limit the scope or intent of any provision.

Entire Agreement + All Rights Reserved. In concluding these Terms, you understand and acknowledge that these Terms constitute the final agreement and supersede all others regarding the purchase, sale, and use of any Products and the use of the Website. The Company reserves any and all rights not expressly granted in these Terms.